Why great leaders are also great listeners.
PLEASE KNOW THE WINNING AND MOTIVATIONAL CHARACTERSTICS OF GREAT LEADERS.

GREAT LEADERS LIKE MAHATMA GANDHI, ABRAHAM LINCON, WINSTON CHURCHIL ETC WERE GREAT LISTENERS .

Dr P K Samantaray,
MBBS, MD (PSYCHIATRY),
From AIIMS, NEW DELHI
EX Principal Chief Medical Director, Indian Railways
Professor and HOD , Psychiatry,
Jagjivan Ram Hospital, Mumbai.

‘Listening Leaders’ must do more than know how to listen and engage their teams.
They must also curate the right tools to listen to customers and track the organization’s presence on social media
If you look closely enough, you can find business and leadership lessons in just about any environment—including the world of music!
I recently got the opportunity to listen to a GROUP OF PSYCHOLOGIST AT NIMANS BANGALORE ,DURING MY TRAINING IN CHILD PSYCHOLOGY…..THEY shared THEIR experience with PEOPLE WHO HAVE PROBLEM WITH INTERACTION WITH PUBLIC.
After a few rehearsals ABOUT LISTENING BOTH ACTIVE AND PASSIVE…., THE GROUP OF PSYCHOLOGIST AT NIMANS BANGALORE TRAINED them….how to be able to align their listening skills with the audience….. interaction… with the rest of the audience.
GROUP OF PSYCHOLOGIST AT NIMANS BANGALORE trained the ….people with problem in listening skills…… to.challenge the audience in front of him to “lead like you’re blind.”
Great leadership demands we listen closely to the (metaphorical) thinking…. patterns of those around them (including employees, customers, vendors, and other stakeholders) and by appropriately adjusting their responses, actions, and reactions based on the needs of the people around them.
Without a doubt, a common element of great leadership is the ability of leaders to really listen to those around them—starting with employees, then radiating outward to customers, vendors, investors, and the wider public.
These “Listening Leaders” use a range of tools to tune into the medley of conversations that are occurring all around them.
To the untrained ear, this medley may, at first, sound like a cacophony of voices. But, if you listen closely to the conversations taking place, you will soon be able to decipher and recognize every sound, from off-key expressions of disillusion to overt expressions of content.
By fostering an environment where all stakeholders feel heard and valued, “Listening Leaders” can nurture a culture of transparency and trust, laying the foundation to enhance employee engagement, heighten customer experience, and strengthen financial stability and growth.
“Listening Leaders” use many tools to tap into the breathing patterns of their organization. They curate the best combination of these tools or “listening posts“ that are appropriate for their organizations’ size, industry, budget, and other factors. Some of these tools are listed below
Digital Engagement Platforms
GROUP OF PSYCHOLOGIST AT NIMANS BANGALORE train the people to….. allow people around to submit their ideas and share their experiences with their supervisors and recognize their peers for a job well done..
Messaging/Group Chats
USE OF ….WhatsApp….. empowers team members to share their experiences, stories, and perspectives with their colleagues and leaders, and allow leaders to listen in to, and participate in, these conversations. Messaging apps….give you a chance to improving your listening skills.
Departmental/Town Hall Meetings
If you’re looking for something with a more human touch, nothing beats well-planned, productive, and highly engaged town hall meetings. If you have the type of culture where employees feel empowered to speak up and share their ideas and experiences freely, you can opt for regularly scheduled departmental or town hall meetings.
Informal Huddles
If your organization has a much more casual environment and formal town hall meetings just aren’t your thing, you can use informal one-on-one huddles or unscheduled team huddles to ensure that you are up-to-date on the issues that matter most to your employees. This is a version of what many business leaders refer to as “Management by Walking Around,” where the leadership leave the “safety” of their office and hear for themselves what’s happening in all corners of the workplace.
Website Feedback Forms
If your company has a website, one low-hanging “listening post” fruit could be to have your web developer set up a feedback page or a “contact us” page where customers can share their experiences about your brand.
Customer Experience Hotline
Another way to collect information about your brand is to have an easily accessible customer experience hotline where, instead of filling out a form, customers can speak directly to a real live human! Many customers prefer this approach (compared to a feedback form) because it is more personal, and they can receive an on-the-spot reaction or response on behalf of the brand.
Chatbots
With the explosive rise in technology (especially Artificial Intelligence), it would be remiss not to include chatbots in this list. Chatbots are like digital assistants that are embedded into your website where customers can ask questions, receive support, and even rate their experiences with your brand—all without leaving your website.
If you want to be an inspiring “Listening Leader,”…… one of the first steps to take is to identify the best possible listening tools you can use to tap into the conversations taking place around your brand. It is only when you can accurately listen to the “breathing patterns” of your organization and your industry that you can take the necessary actions to respond appropriately and build a harmonious organization.